Check out
Check out time is before 10h00 please. When leaving please lock the door and give us a missed call on 081 360 6881 – we will meet you at the parking area and open the gate for you. If you are leaving early, open the gate, drive out, close the gate and just place the keys in the post-box.
Safety
A fire extinguisher is located next to the fridge in each room. A first-aid case is available – please ask our house manager for assistance.
Keys and remote
You will be given a set of keys with a gate remote, keys for the front door and security gate as well as a key to your room. The gate DOES NOT close automatically – please wait for it to close before driving away. Please return your keys and remote when checking out.
Swimming
Swimming towels are also available in the bedroom closet for your convenience. Please don’t hang your towels over the chairs. We ask that you hang your towels and wet costumes on the foldable clothing rack which is available from our House Manager.
TV
A Smart TV is available with access to Netflix and YouTube. Guest accounts have been created — please select your room number when logging in.
DSTV Stream app is installed on all smart TV’s – please use your own login details to connect.
Smoking
The house is strictly a non-smoking zone, please do NOT smoke in the room – this includes vaping, burning of incense or any type of device that creates vapour or smell. Anyone disregarding this rule will be required to leave the premises immediately, without any refund. A penalty of R4 000 will be levied and you will be reported to the booking sites. Please use the patio or any area outside to smoke and vape and be kind and pick up your stubs and put it in a dustbin.
Amenities
Bathroom amenities include shampoo, body and hand soap and hand and body lotion. Please use the bathroom mat to minimise splashing from the shower and prevent slipping on the tiles. A hair dryer is located inside the vanity. An iron and ironing board are also available in each room and is stored inside the closet.
Noise and Parties
Parties are not allowed neither any photoshoots. We also ask that noise is kept to a minimum as we are in very close proximity with our neighbours on the eastern and southern side. Also please remember that the house is shared with other guests and we expect that each respect the other. Any type of celebration must be arranged of premises. Quiet hours: 20h00 to 07h00
Guests and Visitors
Visitors are allowed and leave after their visit.
Guests however stay over – this is not allowed and an extra charge of R850 per night per extra person will be charged to you – this is payable the next morning – credit card facilities are available for your convenience
Housekeeping
The room is serviced daily and include making up the bed, providing clean cups and glasses and general cleaning. Please leave any towels you require changing in the shower. You may ask for additional towels, soaps and toilet rolls.
Essential Shopping
We highly recommend the Groenkloof Spar for day to day shopping requirements they are open from 7h00 to 19h00. They are located approximately 1.8km from us and due to the hilly environment - do take a vehicle.
Located in the centre are: pharmacy, postnet, pizza place, restaurants, butcher, hardware, liquor shop and petshop.
Use of House
Guests have access to the kitchen, dining room, lounge, sunroom, swimming pool, garden and lapa. These are shared areas and available for use. We expect our guests to leave the rooms as they find them. We will charge guests an extra R100 per day to clean dirty areas. When using the kitchen, guests are required to leave it in the state they find it. All used cups and dishes can either be washed in the laundry or placed inside the dishwasher – no dirty dishes on any counter or sink.
Guests are responsible for their own laundry. A washing machine is provided and soaps are available for your use. Laundry services are available contact our house manager for details.
We ask that guests use the dark face towels in the bathroom to remove makeup. Cotton cosmetic pads are also provided to our guests for that purpose.